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What the utility reports
Austin Water's water quality report shows total hardness of 70 to 126 ppm (4.1 to 7.4 grains per gallon), averaging 93 ppm (5.4 gpg).
Source: Austin Water: water quality reports
How to read the numbers
Tucson Water classifies hardness (mg/L as calcium carbonate) as 0–60 soft, 60–120 moderate, 120–180 hard and 180+ very hard (Tucson Water). To convert mg/L (ppm) to grains per gallon, divide by 17.1 (same source).
Hardness varies by neighborhood and water source, so test your own tap before programming a softener (how to set it).
What hard water does
Phoenix's water report notes that hard water can cause scaling in pipes and water heaters and on fixtures (City of Phoenix). See 7 signs you need a softener, or compare softener vs. RO.
Austin pros
Culligan of Austin
📞 (512) 985-9133
📍 605 W Howard Ln, Austin, TX 78753
Serves: Austin area
RainSoft of Austin (Sweetwater Home Services)
📞 (512) 837-2488
📍 1724 Cheddar Loop, Austin, TX 78728
Serves: Greater Austin and San Antonio
TX Water Treatment
📞 (512) 351-9614
📍 8200 Cameron Rd Suite B164, Austin, TX 78754
Serves: Austin, Round Rock, Cedar Park, Pflugerville, San Marcos